HDFC Bank has been identified as number 1 bank by customers in India, as per Forbes World's Best Bank survey. In the first edition of this survey, Forbes partnered with market research firm Statista to measure the best banks in 23 countries.
HDFC Bank emerged as India’s No 1 bank. It was a unique survey as it did not measure financial performance, ignoring balance sheets and P&L statements in favour of customer opinion.
Apart from HDFC Bank, it was another private-owned lender ICICI Bank which took the second spot in Forbes list for India. At third rank was DBS, followed by Kotak Mahindra Bank and IDFC Bank taking fourth and fifth spot.
SBI is at 11th position and Canara Bank at the bottom, 30th.
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